Your Referrals mean the World to Me!Thank you for doing business with Home Team Ottawa. I really appreciate all your business and the referrals of your family, friends and associates.
I am pleased I was able to help you with your real estate needs and will treat every referral you give me with the highest level of service.Yelp is a great review and rating site dedicated to helping connect people with great local businesses.
and if you are on FaceBook you can let us know how we did on our Business Page.
RateMyAgent.com is a new service to Canada tracking reviews of Clients like you ans what they thought of their REALTOR®
Our marketing department is always asking for Video Testimonials, so if you are willing to go on the record give me a call and I will set it up.
All the best in your new home!
By: Jane Yardley
Bill Meyer was excellent in helping me with my slightly different situation. I live out of province and was trying to sell my rental property. He nailed the timing of the sale and the pricing of the property. It sold above asking price almost as soon as it was open to offers. Bill was very flexible in his communications with me, and handled a lot of the back and forth with my tenants. He is very pleasant and easy to work with. I would gladly recommend him to any of my friends.
By: Claudette Hupé
Sylvie Begin was referred by a friend. I interviewed her and a couple of other agents to make my choice to sell my condo. Sylvie stood out with her communication skills, her professionalism, listening skills and honesty. Through out the selling process she always kept me informed by phone and by e-mail. My condo was sold within a month at my asking price. I was very satisfied and I wouldn't hesitate to recommend her.
By: Gilles Courtemanche
The zeal, enthusiasm and professionalism she displayed to sell my condo were outstanding. Her expertise to prepare the publicity campaign and her negotiation technique were key elements which contributed to achieving the goals I had set for this transaction. I would have no hesitation to call on her services for an eventual transaction in the future.
By: Charlie & Jackie Rozon
J.P. and Home Team Ottawa were fantastic, not only did they sell our property on the very second showing, J.P. was very honest, knew his stuff, suggested the right selling price and got us what we wanted in the very first place. Our experience was amazing and the whole team was great. We would recommend this team to any seller or buyer for the Ottawa Region.
By: Kelly & Tom
Thank you Elizabeth for all your support.
By: Marc & Judy Rouleau
Hi JP....a brief note to thank you and your awesome team for a job well done...absolutely better than well done.. in a real fast timeline...Everything went smooth and all was done and finalized in just a few weeks....Wow.. You guys are the best for sure.. Thanks sincerely...
By: Laurel Bouskill
There are no words for how amazing this man is. He is a superhero who went the distance for my family and I. He kept us positive when we could not find the right house to move into and when we did finally find one, he made it easy to negotiate the extremely challenging hurdles that kept cropping up. Keith's smile and positive attitude was what kept us going at our bleakest moments. Thank you, thank you, thank you Keith!
By: Laurel Bouskill
Sylvie just makes things happen! Her experience and expertise are unparalleled. Thank you Sylvie...again...for another successful outcome. Your hard work and willingness to work hard for us made our dreams become a r eality. We've sold and are moving back to the country.
By: Andrea Diaz & Geoff Guest
Hello Reed and Quinn, I would also like to express my gratitude for the fantastic assistance you provided all along this home hunting journey! It's been wonderful to work with both of you, and we are very pleased with the excellent outcome we are getting from this process... finally a place we feel like home ??. I also second Geoffrey's words, and if there's any friend interested in buying a place, I will certainly recommend your names. Thanks again for your time, availability, patience and friendly attitude every time we met. Wishing you the very best in the future! ~ ...thank-you guys for helping us find a home we really like, And with the entire process of securing it. You guys really had our best interest in mind and we won't hesitate to recommend you if we have friends looking for an agent.
By: William Tate
Living overseas, the thought of renovating and then selling my home in Ottawa was a bit daunting to say the least. Not only did JP organize an amazing contractor to carry out the upgrades, he also stayed in regular contact with me and watched over the whole process. In the end he sold my house in 2 days. Excellent experience overall.
By: Catherine Hakim
Dear JP, What a great experience knowing and working with you! There is certainly a lot to say in the heat of my excitement this moment. But thanks to your guidance. The decision to sell or rent invoked my greatest anxiety. Your honesty and truthful advise about the pros and cons of both processes helped me make an informed decision. Meeting you for the first time, I was a bit anxious how much I should trust. By the end of the first meeting, I was very comfortable to hire you as my representative for the sale of my home. I was initially uncomfortable with the price you set for the house, but you convinced me over several occasions that the best way to proceed was not to set the price too high. Our fear was overcome in the end. I interviewed you, along the same lines I did others, asking both pointed and astute questions about selling a home, as well as mediocre and sometimes silly questions. My family was present as part of this interview and asked questions too. You were very comfortable answering all our questions. You gave us some personal examples of what you did in the past. as a family, we agreed you performed well and were worth hiring to provide us with this service. You showed confidence and experience. You were 'brutally honest'. You were very personable and friendly - made us very comfortable with you from day one. I really liked your team approach. In the end we had our goal achieved because each team member was very focused on their part of work, while keeping the overall objective of selling the house according to our expressed desires. You are a very committed, honest, personable and trustworthy agent. If I had another opportunity, I would higher you again. I highly recommend you to others for similar services.
By: Jason d'Eon
Keith is a smooth operator. He never looses control during negotiations and gets the results we wanted! He is also fully aware of the pros and cons of the properties and fully discloses them to you! And he knows the ins and outs of military moves! And all-around cool dude!
By: Lewis Coughlin
My wife and I were very satisfied with the professional and friendly service provided by Elizabeth Stokely who was our buyer's agent in the home purchase we just finished making with her help. I found her to have excellent communication skills, strong experience in real estate, and an organized/effective way of doing business. I highly recommend Elizabeth to any prospective buyer or seller.
By: Gilles Ciurtemanche
L'ardeur, l'enthousiasme et le professionnalisme déployés par Sylvie Bégin pour vendre mon condo ont été remarquables. Son expertise pour préparer la campagne de publicité et sa technique de négociation ont été des éléments-clés pour atteindre les objectifs fixés dans un délai très court. Je n'hésiterais pas à faire appel à ses services à l'avenir.
By: Tricia Murray-d
We sold the house!! Time to celebrate a job well-done! Keith Bray, thank you once again for being the best Realtor in Ottawa. I cannot believe how easy you make this process. You've talked me through the chaos on several occasions now and I thank you so much! Next step: buying a house in Halifax!!
By: Zohrab Ismail
Keith put my interests first. He is very knowledgeable and a great adviser. I was 500km outside of Ottawa, Keith went out of his way to view properties for me and worked with me to find the one that best met my needs, not the one most lucrative. I would highly recommend Keith to anyone looking for a home in the Ottawa area.
By: Jean-Guy Chenier
JP IT HAS BEN A PLEASURE WORKING WITH YOU AND YOU MAY REST ASSURED THAT YOUR NAME IS THE ONE I WILL ALWAYS GIVE TO ANY ONE WANTING TO SELL THEIR HOME.
By: Laura Donato Milito
It was an absolute pleasure working with Sylvie the Queen of Quinterra for the listing of my home. She was well prepared, very professional, eager and her attitude made this experience great! My home was sold in 14 days thanks to her team. Thank you REMAX!!
By: Ron Faulkner
Bill made the whole process of selling my mothers home painless. It was a pleasure working with Bill. He was able to sell the unit when I needed to have it done. Great work Bill!!!
By: Ellie, Jennifer, Jonathan & Mckenna
Elizabeth, Thank you very much for helping us find our new home!! We are thankful for your hardwork, patience, and honesty during our search. Plus you were fun to work with too. You helped make a stressful time much more enjoyable.
By: Marie Mudenge
Keith was an amazing realtor. As a first time home buyer. There is a lot we did not know. He was very knowledgeable. He was very professional and so patient with us. Always Kept an eye out for us when there was new house that met our criteria that was on the market . He would send us an email to see if we would like to go visit. He always responded when we had any questions. I would definitely recommend him to anyone looking for a house .
Wow, I am so pleased with the speed (4 days) and results (99% of asking and 6 week close) of this very clean (home inspection and nothing to fix up) sale of my home. Sylvie is a true professional, knowledgeable, persistent, and has built up a great team to support buying and selling homes. I thought about Comfree but believe it would have been more frustrating, stressful and in the end would not have gained very much. Congratulations on sale 1801….
By: Sandra & Bruce
Hi Keith, Thanks for taking good care of us in finding our new home. Bruce and I have thoroughly enjoyed having you as our agent. We will definitely recommend you to anyone we know who is searching for a home.
By: Laurier Piquette
My experience with Keith was fantastic! He knows his stuffs. Often I had questions difficult for me but he's just like a mind reader he will give you an answer then you are speechless because you know he s got the experien ce and it works. He always ahead of the game and he will help you no matter what. Anyone looking to buy a house do not wait ask for Keith he will help you out. I am a very busy person as a trucker and he did some of my work at times which I appreciated big time. Keith knows how to read your mind and very intelligent person and above all respects your decisions but he will put his tips to you if he think you are off track. He saved me a lot of time and money. Keith, I give you credits and thank you so much for helping me you were the best and have been pretty lucky to have you. Cheers!!
By: Ingrid Mudge
Great customer service...would use again and again. Thank you Home Team for your support and dedication through my home sale.
By: Louise & Eric
Keith, Thank you very, very much! We are delighted with our first home purchase. We keep saying to each other how lucky we are because you are so amazing at your job. We really like the way you work and how you put so much effort into educating us properly which is so so important. You are extremely knowledgeable, patient, thorough...and a cool guy! We will definitely spread the word and highly recommend you to our friends and family. We know for sure we could not have found a better agent than you! We appreciate everything you've done for us. Thanks, Louise & Eric
By: Linda Haldane
My husband and I are extremely pleased with the working relationship we have had with our real estate agents David Keay and Elizabeth Stokely. David was most efficient in providing us with both rental online listings almost a year ago and now with listings which led to our recently purchased condo. Listening to our needs David narrowed down the search so that we didn't waste time at all both times during our searches. Elizabeth has been expert in arranging visits, negotiating, smoothly directing us through all the necessary paperwork, and finding answers to any questions that have arisen on our part. A true pleasure working with this very efficient and most helpful team!!
By: Cheryl Lapointe
We really appreciate all of J-P Gauthier's dedication in selling our home! J-P doesn't just sell houses, he makes a connection with his sellers and becomes as invested in the sale as they are. Real estate is not for the faint of heart and JP's steadfastness, charm and sense of humour helped smooth out the typical rocky road!
By: Christelle P. Cleroux
As first time home buyers, we had such a positive experience with Keith. He was patient, attentive and thorough. He understood our needs, gave us plenty of his time and ensured that the biggest transaction of our lives would be a stress free one. We love our new home. We'll be back when comes the time for an upgrade!
By: Debbie and Gerry
Thanks again for helping our dream become a reality!
By: Réal and Julia Trudel
We would like to thank Reed Allen for his professional attitude and dedication in helping us with the purchase of a condo unit at Botanica Private. Reed was also very helpful in helping us navigate through the requirements. We are approaching closing day on this transaction with the confidence that all will go smoothly. Thanks again Reed.
By: Fabian Poulin
Sylvie and Mary, Amazing work at successfully marketing and selling my father’s condo. Given the glut of condos available to prospective buyers and especially the glut of available units at Botanica, you ladies and your complete team were the difference makers. Right from the beginning when Kandas Miller introduced me to Sylvie as the Guru of Botanica, your team was/is outstanding. You introduced me to your staging company who immediately set to work to present the condo in the best possible light. From de-cluttering suggestions to managing the minor amount of work (painting and cleaning needed to ready the unit for pictures) to the preparation and presentation of the home via various form of media-you and your team were outstanding. I have NO hesitation recommending Sylvie, Mary and the team. You WORKED for me. Thank you
By: Ron & Doug
This is a three/peat....third time really is a charm. Bill sold our first condo in 1 week, sold our second in 1 week + 1 day...so now we challenged him with our larger house, in rural water, on the Ottawa River, and he & his team outdid themselves, sold full price in 3 days. Professional, organized, honest, direct, knowledgeable, the traits of this well put together team led by Bill. What is especially great about this team is that they have each other's back when one is away or not available, you always feel like they are all working for you together. When the negotiations get tough, you can always count on Bill to bring quick resolution to any issue. We have had the misfortune of working with other agencies in the past, and there is no doubt in our mind that the best in Ottawa is this team. Thanks Bill & JP.
By: Rod and Tanya
Thank you Sylvie for your hard work in getting our house sold. We are so glad we saw you sign on Trenton back in April and gave you a call! We appreciate how you instigated, then navigated through multiple offers on Saturday. Thanks also for all of the following up you have done in the last couple of days. We are grateful!
J’ai rédigé cette recommandation sur votre travail que vous pouvez ajouter à votre profil. Avec nos remerciements, - Keith helped my wife and I to find and buy a house in Ottawa. Hard-worker and completely dedicated to us, he accurately understood our needs and made very good proposals. I highly recommend Keith, who delivers a great job and is a great professional.
By: The Kardishs
Hi Sylvie, It has been our absolute pleasure to get to meet you and work with you. Two real estate transactions handled with your professional expertise ,smile and never ending energy. There is only one Queen of the condos-Sylvie Begin-the ultimate expert in getting everything done with complete customer satisfaction. Margo and I appreciate everything you have done and recommend you to everyone who wants the BEST. We are happy that you are our friend . Regards and thank you,
By: Katia Paccagnini
Keith, Acheter à l'étranger est une expérience enrichissante, excitante mais un peu stressante aussi. Alors, un grand merci pour la relation de confiance que vous avez su installer et pour votre aide précieuse dans l'acquisition de cette maison. Nous sommes certains qu'elle abritera beaucoup d'heureux moments en famille et entre amis... Au plaisir de vous revoir et encore merci.
I would like to thank Keith and his team for all their hard work and success in helping me find my first home. Buying a home can be an overwhelming process but Keith made it less stressful and enjoyable. He was always available to answer my questions promptly and kept me up to date on the upcoming steps and decisions. Keith was always extremely flexible whenever I was interested in seeing a home and is very knowledgeable on the details of the home. Keith is a very friendly and courteous professional and he made me feel comfortable from day one. I thank Keith for his amazing service and I am 100% satisfied with my first time home buying experience. I strongly recommend Keith as a realtor and will definitely recommend him to anyone looking to buy or sell a home. Thank you Keith!!
By: Brendan & Margaret Devlin
A huge thank you to the Keller Williams Home Team, especially Bill Meyer and Suzi Glazier. In September 2014 my wife and I decided that we would downsize our home to a condominium. Our plans were to start the sales process in the spring of 2016; 18 months forward. Our time-line strategy was to make sure that we were ready for, and could live in a condo environment and to decide what kind/style of condo we needed. We contacted Bill Meyer from Keller Williams and discussed the long lead time that we required. Bill was on board with our plan immediately. He helped us to refine our plan and strategy and that day set us up to receive MLS listings of properties that suited our needs. Over the first year he checked in periodically and brought us to properties that we wanted to view that were not available through Open House visits. All of this was done with absolutely no sales pressure from Bill. In October 2014 Bill introduced us to Suzi Glazier, home stager. Suzi visited our home and provided invaluable advice regarding upgrades, touch-ups and staging tips to prepare our home for market in 17 months. We implemented Suzi's recommendation over that period. Suzi visited us again in February 2016 and added the finishing touches prior the photographs and going to market. The photographs and marketing material produced were excellent. From our first meeting with Bill in September 2014 the entire process was conducted in a highly profession and efficient manner, including the prep and later staging with Suzi, marketing strategy and materials, the showings and statistics/feedback on same and the overall support from the entire Home Team. We were shocked and delighted with the speed at which our home was sold. Our house went on the market on March 01, 2016 and was sold on March 24, 2016. Through Bill we purchased our new home, condo on April 06, 2016. Selling and buying a home can be one of the most stressful life events. Working with Bill and the the Home Team was a seamless and pleasurable experience. We are delighted with the entire process and our new home. We are very grateful to all of you. I will recommend Bill, Suzi and the team without hesitation and at every opportunity. Thanks so much Bill.
By: Erik and Grace
We would like to extend our sincerest thanks to our real estate agent Reed Allen for helping us find our first home. Reed was the second agent that we had used after a difficult experience with another real estate agent. We had our backs up a bit going into our initial meeting with Reed until we started talking and we immediately recognized a difference with Reed from our first agent. He was very engaged in what we were looking for and what our priorities were in a house. As we moved forward in our house search we found that with each place we saw our priorities and requirements changed and Reed was accommodating. During viewings he allowed us to get a feel for the house on our own without proving a lot of his own input until after we looked through the house. We really appreciated this because we found that sometimes agents can provide too much input that distracts you from developing your own opinions about a house. Reed would provide knowledgeable input when needed and made sure that potential issues with some houses didn't go unnoticed. We had lots of fun looking for our first house and we are really excited to move into our new home in May. We would certainly refer Reed's services to anyone looking to buy a home in Ottawa. Thank you very much Reed. E & G
By: André Perrier
I loved working with this team. You were very sensitive to our needs and very caring. We were thrilled with the outcome of a very stressful process. I felt you cared that we would find a house suited to our many needs. Overall, it was great working with you and I would not hesitate one iota to recommend you to any friends of mine in need of a good, honest and caring agent. Lastly, you had a good calming effect on me and I always looked forward to our hunting expeditions. Thanks again for the excellent work!
By: Patricia Mulcahy?
Thank you to Sean Tasse and his wonderful team for helping me sell my house within 2 weeks! It was a difficult process to get the house ready but they held my hand the entire way and provided me with reassurance and help as well. Sean's professionalism and expertise provided me with sound advise that allowed me to make decisions that were realistic and avoid disappointment. I would not hesitate to recommend him and his crew one bit!!! I know I will be calling him when i'm ready to buy again. Thanks again team!!!
By: Nik Palekar
JP...I don't know what more you could possibly have done to 'improve' your service. As you know I had first listed the house almost a year ago. Over the course of the last year it has been listed with 3 different agents from 3 brokerages and I was unsuccessful. I really believe that the other agents did absolutely nothing to promote the house. They promised all kinds of actions but once they secured the listing they became lazy and sat back hoping another agent would come along and sell the property. Communication was very poor from 2 of the 3 agents. The feedback about the house from the handful of people who viewed the property (no more than 6 or 7) was positive but because of various reasons beyond my control the house just wasn't right for them. The agents insisted I drop the price and keep dropping until it sold. That is the stupidest method of marketing I had ever heard of. It's very easy to give a house away. It takes no brains or effort. I knew after we met that you would apply your energy into driving buyers to the house. I like the business model of your brokerage where you are charged with promoting the listing and others are charged with selling it. You were precluded from 'double-ending' the deal. Within a few days of the listing appearing on MLS in Ottawa, I had an offer for almost 99% of the asking price. No vendor could ask for more in a market like Ottawa. You exuded a confidence in the property and recognized it's value and I had faith that you would get that house sold for us. You communicated with me every step of the way and welcomed any input I had. You were honest, friendly and respectful and I appreciated that. I am not in the Facebook or any of those other things on the computer. However I would be more than happy to give you a written or video testimonial. I am very glad I was directed to you by that referral service. You have sold a house for me that I worked very hard to renovate in top notch fashion and a young couple have a new home they will live in trouble-free for at least 20 years. Well done . Sincerely, Nik Palekar.
Dear Keith, I was very impressed by your professionalism and availability to provide concise information during the whole process. I was impressed with the presentation of the first day we met, it helped me take a good decision as it provided. Your availability, openness to keep update the client/customer is worth noting and keep it up! It was a pleasure having as a coach and would be delighted to doing again business with you and your company and/or recommend to other friends/relatives All the best, Christian
By: Jamie Hurlow
What a pleasure it was to have Bill Meyer as our Real Estate agent. The whole process was thorough, fun, and very professional. Bill's team was outstanding in assisting us with selling our home; especially the staging phase; exemplified by the fact that our home sold in only 7 days and above asking price. We would highly recommend Bill to anyone in the real estate market and look forward to dealing with him again in our next venture. Cheers, Jamie Hurlow
By: John Pollock
Bill Meyer did a great job for me in selling my house. He had the open houses, plenty of attractive advertisements in various spots and get me up to date with personal communication. Home team Ottawa also impressed me with their weekly report on showings, communication with potential customers, and other information that showed me this is a hard working group of people who know what they are doing and how to get your house out to potential buyers. I would highly recommend Bill and his team to anyone thinking of putting their home on the marked.
By: Salvator et Denise
Bonjour à toute l'équipe, C'était un réel et profond plaisir de bénéficier de vos services si professionnels. Vous avez été constamment et à n'importe quelle heure (même tard les weekend) à notre écoute, toujours attentionnés, soucieux de nos préoccupations. Vous avez été des supports particuliers qui aviez su nous encourager au moment de notre premier échec d'acquisition dû aux documents administratifs exigés. Vous nous aviez encouragés à garder le moral au beau fixe. Nos démarches étaient les vôtres, vous poussiez d'ailleurs plus que nous pour que nous puissions avoir une propriété. Au four et au moulin, vous contactiez le broker financier et la banque pour vous enquérir de l'état d'avancement du dossier. Bref, sans votre équipe, nous croyons sans nous tromper que nous aurions abandonné la quête du Graal qu'est notre première maison au Canada. Professionnel, humain, chaleureux vous l'avez été avec nous et nous vous encourageons à le rester pour toujours. Ce sera avec joie que je recommanderai toute personne en quête de propriété à vos services. Merci, Merci et encore Merci. Salvator et Denise
By: Katie and Roberto Chieffallo
We are so thankful to have had Keith Bray as our Real Estate Agent. To anyone that has a family I highly recommend choosing Keith as your agent as well. He was extremely helpful in every area and was extremely patient and was quick to respond and communicate. We couldn't imagine anyone better to help us on our journey of finding our first family home. We hope to work with you again in the future and will to quick to refer anyone we know to you as well with full confidence that you will give them the best experience. Thank you so much for everything!
Hi Sylvie, I wanted to take this moment before I get too far into packing up to say thank-you. I have worked with you and your team on 7 transactions over the past 20 years and I think this one was the most difficult. Throughout the process you remained positive and thankfully, tenacious during the negotiations while trying to get the best price you could for my home. I believe I still have a couple of moves in me in the future and I hope to find us working together again. Merci, and all the best, mon amie!
By: Nathalie and Jean-Michel
Hello Reed, David and Keith, We would like to thank you guys for helping us buying our first home. Choosing you as a team to represent us was one of our best real estate decisions (the condo we bought is also very nice)! Thanks for helping us visit so many places in only few days, and for sharing your valuable knowledge about the real estate market. We'll give you a call again in some years when we are ready to move in a house! Take care and best wishes,
By: Bruce & Joanne Jones
Biil, a big thank you. All we can say is positive in our dealings with you in selling home in such short order. It truly was a pleasure to have you as our agent & it would be our pleasure to recommend you to anyone who might be considering buying or selling there home. Again Thank you for all your assistance.
By: Shermin Rahimkhani
Sean is a hard working and very attentive agent. At no time I felt he was unavailable or too busy. I am obviously very happy with him because he helped sell my condo in less than two months.
By: Stacey Martin
Need I say more???? Happy Friday to us!! Thank you to Bill Meyer and The Home Team at Keller Williams on Bronson!! Second house our family has sold with them and I've also bought two with them. 5 days on the market with multiple offers in this soft market is an exquisite feat!!!!! — with Bill Meyer and Keith Bray at Home Team Ottawa.
By: The Kanji Family
Our family would like to thank Sylvie and Bill and the rest of the team for all their help during our buying and selling process. This is the second time we have had the opportunity to deal with Sylvie and her team and once again, we were not disappointed. Not too many people can say that they sold their house on the first showing for the asking price. Sylvie helped this happen by providing us all the resources we needed to have the house ready and in shape to sell and by choosing a sale price that was spot-on with the market. She has amazing enthusiasm and knowing that we had limited time to complete the sale, she accommodated our time-constraints and put in a lot of effort towards getting our house “out there” and in the spotlight. She really has a wealth of knowledge and knows how to prepare a house for listing, including providing us with all the resources for staging it and recognizing what features to highlight in our home to get it ahead of others in the market. Bill is probably one of the most patient agents we have met. We were having a really hard time finding something we liked and even though we went back to see the same places multiple times, he never rushed us. We are very detail-oriented, picky clients and he was not only patient, but actually provided hands-on help when needed (e.g. measuring areas to visualize a room or helping us think of layouts to make a particular room work). He gave us great perspectives, pointing out the benefits and drawbacks of properties that we may not have realized. He was able to recognize what we needed in terms of layout, price, size and location. In the end, he helped us find the perfect place that we LOVE. Without his help, perseverance, patience and knowledge, we probably would have been stuck renting a place. Again, he knew we had very limited time and put in a lot of effort to accommodate our needs. We would not hesitate to recommend Sylvie, Bill and the rest of their team to anyone looking to sell, buy or both! They are very positive, genuine and trustworthy individuals with remarkable experience. Thank you for all your help!
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